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To reset your password
The security question
answers must be the same as the information in your user profile. Your
profile will be locked after three unsuccessful attempts at answering these
questions. If you’re locked out, contact your company administrator or
your AT&T representative. Chat
Now
Chat Now provides an additional
self-service tool for AT&T BusinessDirect®. The Chat Now
tab is available on all BusinessDirect pages, Monday through Friday, 8 a.m.
to 8 p.m. Eastern Time. When a live agent is available, a blue Chat
Now tab appears on the right side of the page. To use Chat Now
Chat Now Options
During a Chat Now session, you
can use any of the options below. PopOut Chat
·
Click
Pop Out Chat during a session to
open the chat session in a new browser window that is independent of
BusinessDirect. This option allows you to continue the chat session after
exiting a BusinessDirect application. Minimize Chat
·
Click
Minimize Chat to reduce the chat session to a small icon at
the bottom of the page. Click Resume to restore the chat
window. Retain Chat Transcript
·
Click
Email Transcript to send a copy of the chat session to your
email account. ·
Click
Print Transcript to print a copy of the chat transcript. Note: If you want to email or print a transcript, you
need to do so before you close the session. |
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Copyright
© 2015 AT&T. All rights reserved.